Frequently Asked Questions
Feel free to reach out via our live chat or the contact form in case your questions are not answered below or you need more information about the trailer itself, the purchase process, rental options or the DROPLET Rental Program.
The DROPLET Trailer
Where are the DROPLET trailers made?
We design, build, rent and ship our trailers from Burnaby, BC. One of our goals is to create local jobs and support other local businesses.
I have a small car, can I tow your tiny camper?
Most probably yes. The DROPLET teardrop trailer weighs only 950 lbs and the weight goes even lower to 900 lbs with the aluminum chassis which is an optional add on. To give you an idea, this means that the trailer can be towed with Toyota Matrix, VW Golf or Mini.
What add ons do you offer?
How many people can sleep in DROPLET?
DROPLET trailers are designed to sleep two adults – it comes with a queen size mattress. We have had families of three renting our campers that added a small tent to their campsite set up for the high level of comfort.
Does the trailer have a toilet?
There is no bathroom in our teardrop, however there is enough storage to pack a portable toilet and a privacy tent.
What is the capacity of the water tank?
The water jug that is placed under the sink has a capacity of 10 litres/2.64 gallons and it can be easily detached from the water pump for quick filling.
What are the best features of DROPLET?
The DROPLET camper is designed for maximum comfort – there is no compromise when it comes to sleeping after a day full of outdoor activities. The spacious cabin and the queen size mattress will get you to a whole new level of camping.
The weight of our trailer is a huge factor because it allows it to be towed by almost all small cars and you will also be able to move it manually.
The kitchen is equipped with portable stove and fridge which allows to take these appliances with you to the beach, camping table or wherever you need them.
DROPLET has huge windows that will allow you to enjoy the nature even from the comfort of the inside.
There are multiple chargers in the sleeping area and the kitchen so you can keep your devices with you and fully charged all the time.
Do you build tiny campers in different sizes?
We are in the process of designing a longer version of DROPLET with more storage space between the sleeping area and the kitchen. The new model is planned to be introduced in Q2 of 2021.
What is the most important thing to know?
Always make sure that the deadbolts on both sides of the camper are locked when driving. This will keep the door from opening while on the road and causing severe damage.
Placing Your Order
Can I rent the trailer before I purchase it?
Yes, not only you can rent the trailer anytime but we will also use the rental fees towards your purchase if you decide to order a DROPLET within twelve months from your trip.
Check out our Booking site to see restrictions of this promotion.
What is the lead time from placing the order?
We are working hard to keep the lead time between 2 and 3 months. The production typically gets busier in spring but we are committed to keeping the same lead time by increasing the production capacity.
How does the order process work?
There are two ways to start the purchase process.
If you want the trailer as soon as possible, you pay the deposit ($5,000) and we will get in touch with you about the add-ons and pick up or delivery options. The balance then has to be paid by the date of the pick up or shipping.
If you want to order the trailer now and have it ready later, e.g. placing your order in December with a pick up date set to June, you pay the refundable reservation fee ($1,000). We will be in touch with you about the timeline of the deposit payment and the production.
At what stage do I get to pick my add-ons?
After the deposit or the reservation fee is paid, we will connect with you to discuss all the add-ons or modifications you would like to make sure that your trailer fits your specific needs.
What is the warranty?
The camper comes with a one year warranty for rust and leak based on the production date.
Do you ship to the US?
We do. You will get the option to either pick the DROPLET up at our lot in Blaine, WA or we can connect you with a shipping company that will get it delivered to your doorstep. We are committed to take care of the brokerage fees related to crossing the US/Canada borders.
What is the shipping cost to my state?
The cost of shipping varies depending on your location, please contact us via live chat or contact form to get an estimate for your area.
How do I get the trailer across the borders?
We are committed to take care of the brokerage fees related to crossing the US/Canada borders with a purchase of a new trailer in order to keep the process as simple as possible for you.
Do I need to pay a sales tax?
The sales tax amount (if applicable) depends on your state’s laws. Please contact your local authorities to get the accurate information.
How much is the nightly rate?
The nightly rental rate varies depending on the location, specific trailer and add-ons. The range is between $89 and $129 per night.
We also offer extras like SUPs, bike racks or a second battery. Please contact us through the live chat or the contact form to ask for availability of the extras.
What are the renting locations?
We currently rent DROPLET trailers in Vancouver, BC and Seattle, WA. We have another confirmed location in London, ON starting in the summer of 2021. Multiple others are in the process of negotiation. Stay tuned for all the updates, subscribe to our newsletter and follow us on social media for the latest information.
What do I need to tow the DROPLET trailer?
You will need three things ready to attach the trailer:
1-⅞” ball hitch
The hitch height needs to be set 16” with +-1” tolerance
Simple 4-pin flat connector
What is the pick-up/drop-off time?
The default pick up time is 4pm and the drop off time is set to 11am. You can choose the early pick up (noon) and late drop off (3pm) option for $20-$25.
Do you provide utensils and bedding?
We will provide you with all the necessary kitchen equipment and a bed sheet, however we are currently not providing the beddings due to COVID-19 restrictions.
Am I allowed to take my pet with me?
Pets are not allowed in the trailer. The usual set up is people in the DROPLET, pets in the car.
Is there a discount for a long-term rental?
Yes, we do have a weekly rate and a monthly rate.
DROPLET Rental Program
Can I rent my trailer out?
Absolutely. We encourage owners who are looking for an extra income to rent their DROPLET out to support the shared economy and spread the message about the elevated level of camping to other campers.
How do you support DROPLET renters?
We list their trailers on our Rental and Booking pages and promote the new rental locations on our social media and newsletter.
We also offer a referral bonus to owners whose customers or friends and family place an order for their own trailer with us. Please contact us directly via live chat or the contact form to get all necessary information about the DROPLET Rental Program.
Am I allowed to list my trailer on other platforms?
Definitely, it is your trailer so you can post it on any platform you want (Outdoorsy, RVEzy, AirBnb,…). You are also welcome to run any kind of promotion you think of and we will post it on our website and social media.
Are you able to store my trailer?
We can take care of your tiny camper and store it at our shop in Burnaby, BC. If you want to rent your trailer out but do not have time to take care of the cleaning, pick ups and drop offs, we will do it for you. Please contact us directly via live chat or the contact form to discuss details.
What is the average income?
We have numbers from the 2020 camping season in British Columbia, please contact us directly through the live chat or the contact form to learn more about the average income, amount of trips and trip length.